It’s possible to involve everyone into HSE Culture harmonization and any one can be HSE expert at his/her workplace. So how we know who is involving or not involved?
We started to use Metrics card four months ago to evaluate individual HSE contribution.
5 score is benchmark and the lowest score should be earn each month. Excluding annual leave, 5 score*11 months=55 score shall be gained at the end of a year. It is pro-active tool that encourages workplace Inspection, hazard reporting, coaching each other, facilitating safety issues and preventing risks. When proactive leading indicator (Take 5, JHA, High risk job permits, Workplace inspection, Metrics card etc.) is well, following lagging indicator looks good (LTIFR, TRIFR and Injury & Incident stats).
Was it easy? No.
First challenge: Team leaders (Department Managers/Supervisors) should agree that we need this system. We have annual bonus system and 40% of it was related to Safety. Team leaders were facing difficulty to conduct performance appraisal on each employee. So we’ve suggested them Individual Metrics System to measure employees’ performance accurately in HSE. During discussion with other Departments, all agreed to start from 5 points per a month.
Second challenge: Training was followed. How does office staff earn score? Who can be involved? What common options to obtain achievable score each month? All detailed actions are explained and mentored on site.
Third challenge: Participation and average score were not sufficient at early stages. First month, 84 of 160 employees filled the card and average score was 2.75 per an employee. Second month, 130 of 162 employees completed and average score is increased to 5.2. Third month, 144 of 161 employees involved and average score was up to 6.8 per an employee.
It’s always difficult to introduce new HSE tools or System into Culture, but we need to be courageous and persistent at Training, Mentoring, Fixing Gaps and Continuous Improvement.
Benefits we earn:
HSE Leadership at all level has been increased. Imagine: Executive Director supports Corrective Actions on risks and provide finance for it; Head of Finance department asks me to go with him on workplace inspection at workshop area. Mechanics of Service Department asking my OHSE Coordinators for facilitating their toolbox meeting (its 1 point he he). Fire warden has a lot of assistants when do monthly fire extinguisher check-up. Cleaning ladies mentor each other about MSDS…
All Departments including Service, Parts & Warehouse, HR, Finance, Marketing and IT staffs pursued to find a hazard at workplace and conduct Workplace Inspection at Workshop, Warehouse and Head Office to find out hazard to hurt and determine controls to prevent accidents.
Inactive employees, who have no contribution in HSE, are found and mentoring has started. No shady place to hide and Corporate report is sent to All Employees including pasted at HSE Board each month.
Area Supervisors check their employees’ HSE performance each month and Department Heads completes performance appraisals based on employees’ scores.
Incident investigation takes good points, so people want to be involved…
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Ganjiguur Bukhbat
TheSafetyPoster.com
